When I worked with Grand Rapid’s tourism board earlier this year (check out my guide to Grand Rapids here), they arranged a week long stay at Amway Grand Plaza Hotel in the heart of downtown Grand Rapids, and it was the perfect base camp for exploring all of the unique and beautiful things the city of Grand Rapids has to offer. See for yourself why we loved this hotel, and why everything from the service and room amenities to views and location make me recommend it so highly!
Name: Amway Grand Plaza Hotel, formerly Pantlind Hotel
Address: 187 Monroe Ave NW, Grand Rapids, MI 49503
Awards: Historic Hotels of America, AAA 4 Diamond Award for Excellence, & Others
Staff Helpfulness & Friendliness: 5/5
Room size: 5/5
Room Amenities: 5/5
Room and Bed Comfort: 5/5
View from Room: 5/5
Food Variety: 5/5
Food Quality: 5/5
Internet Service Quality: 5/5
Spa/Pool Cleanliness, Aesthetics: 5/5
Gym Cleanliness, Variety, Aesthetics: 5/5
Proximity to Other Points of Interest: 5/5
Valet Parking: Yes
Amway Grand Plaza is one of the most beautiful hotels in the midwest, without a doubt. Originally called the Pantlind Hotel, it was first decorated by legendary design company Dorothy Draper & Co. who also decorated Grand Hotel on Mackinac Island, The Greenbrier, The Colony Hotel, and many others. After the addition of the large glass tower and a makeover in 1981, the hotel was renamed the Amway Grand Plaza, and is now an artistic blend of modern elegance and classic refinement, with a bold color palette. Everything from the awnings and English Architecture outside to the curtain pulls and wall decor in the rooms are absolutely stunning, and made us feel like we were inside a modern day castle, especially in the older wing of the hotel.
The hotel has everything we needed for an extended stay from tennis courts and a full gym, swimming pool, 2 whirlpool hot tubs, and sundeck, to 7 places to eat and grab a drink, valet parking, a spa & salon, and fantastic views. Our room was in the glass tower, overlooking the Grand River, and was fully stocked with every amenity I could imagine including cookies from a local bakery, makeup remover, a map of the city and guides to the area, as well as complete shower sets, and there was even a comfortable bench by the window that I sat on every evening, watching the lights of the city twinkle below me before bedtime. At one point, I realized I’d forgotten a razor and ran out of makeup remover wipes, and within 10 minutes both were brought up to my room by the staff, along with another cookie. As guests of Amway Plaza Grand hotel, we wanted for absolutely nothing during our stay.
The employees of Amway Grand Plaza were so kind and always offered to give us directions, have the valet pull up our car, or give recommendations on where to eat, and they did it with a smile which is always such a comfort when traveling for long periods of time. I loved being greeted with a happy wave and “good morning!” by the hotel staff as we made our way out of the hotel and towards a new adventure. At the beginning of our stay, some of the hotel staff even remembered my name and made it a point to ask if there was anything they could do to help, and they did the same for other guests of the hotel too, which was so impressive and appreciated.
The Amway Grand Plaza is near some major points of interest, and is connected to the DeVos Place Convention Center and Van Andel Arena by a skywalk, so no matter the weather visitors can go back and forth comfortably. Many of the museums we visited were just a block or two away from our hotel like the Gerald R. Ford Museum, Grand Rapids Public Museum, Urban Institute for Contemporary Art (UICA), and the Grand Rapids Children’s Museum (which isn’t just for kids!). It’s a very short walk from the Grand Rapids Art Museum, and it’s right in the thick of things during Art Prize, the world’s largest international art festival and competition. Check out my guide to Grand Rapids to see what else there is to do in the area!
I couldn’t recommend this hotel enough for how comfortable, convenient, and beautiful it is, and for how efficient, kind, and helpful the staff are. If you’re in the area, be sure to book a stay here and experience the luxury of Grand Rapids for yourself! Click here to book the best available deal.
Until next time!
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